West Somerset Scouts

 

Welcome to the Project Mercury Bumper Book of Knowledge

This is a draft document listing current unresolved and resolved issues in the Project.


 

Click on the link below for the Skype Handbook

Skype Handbook


Yahoo! Groups

Click below to find about Yahoo Groups

FAQ about Yahoo Groups


?  ?

Still got a problem you can't resolve?

Then click below and send the details of your problem to the Project Manager

 Click here and email the Project Manager with all the details of your problem.

 

Unresolved problems

Q1. Can't search for Skype users on a PC running Vista operating system. (GB's machine)

Tip- Better to search by email address provided it is current!

Graham Haw has checked with another Vista equipedmachine and on this machine the facility works fine.

RB to get back for futher checks with GB 

Search Skype knowledge base here


Q2. My video and audio do not run smoothly-suspect shortage of internet bandwidth?

A computer shop in Minehead has confirmed that since 22/11/08 they have had complaints of slow speed from customers of all ISPs.

RB investigating 27/11/08 


Resolved Skype Questions

 Q1. What name should I use for my Skype name?

A.Choose a name that people can search for: for example would they look for you as "The lone ranger"?

Better to search for someone by email address. Hint - always let your friend know if you change ISP.

Search Skype knowledge base here


Q2. How do I add text to my Skype avatar. ie No microphone at present!

A. On the Skype screen go to file/personalise/add video to your mood -after this screen loads type your message in the lower box and then press the button "save mood message".

Or alternatively:

Your name and current status (white tick in green blob) appear in the line immediately underneath "File Accounts Call Chats View Tools Help"
If you put your cursor over this line it will say "Edit your mood and profile" Click on the grey bar containing your name and a panel opens below your name line where you can put your message. - Thanks Graham
 
Search Skype knowledge base here
 

Q3. How do I create a Skype "scout contact group" which will then help me manage my Skype contacts? 

A. Click here for help setting up a Skype contact group and then drag and drop to new group.


Q4. How do I search and add new Skype contacts?

 A. To search for a person to add to your Contact list, select the New button above your Contact tab and then click on New Contact.

You can then find who you're looking for by searching for their Skype Name, name or email address.



Resolved Yahoo Group Questions

Q1. How do I become a member of "westsomersetscouts" Yahoo Group.

Follow this link which may help?


Q2. How do I start a group for our scout group or family

A. To start your own group go to the link below.

http://uk.groups.yahoo.com/start